About Digital Prints


  • We recommend 300-600 dpi (resolution).  When talking about online images, it would be good if the size of the image in pixels is more than 1000x1000px.
  • Submit the file to be printed, preferably in jpeg or png format with good image resolution is anywhere between 300-600 dpi.
  • If you do not have image editing software, enlarge it on the screen to 200-400% size. If the file looks good when enlarged and is not blurry or pixelated, then it can be ready to go. We will always notify the customer if we suspect that the file is of poor quality for printing.


  • In mass production, the print and cut will never hit the same position on all of its pages. 
  • We recommend you add at least 2mm for small or up to to 2cm for bigger design of extra background to the edges of your file so that they got too close to the edges of the file, otherwise, there is a risk that they will be cut off. But don’t worry, I make sure that each piece is presentably made for you.
  • Usually, our personalized product prices include 15 minutes of file repair time. We use this allotted time to resize your file if necessary and add extra space for cutting margin.
  • Texts and other important content should be kept as far away from the edges as possible. We recommend you avoid using crowded and very small text in your designs.


  • We are not responsible for proofreading, fixing misspelled, or creating a layout for you except if we said and you order graphic designing from us. Always double-check your file before submitting it to us.
  • Digital printing technology uses CMYK (Cyan, Magenta, Yellow, Black) colors almost without exception. Make sure your files are in CMYK colors. If your file is in RGB (Red, Green, Blue) colors, it is likely that the tones will change (usually darker) when printed. You can change the color profile of a file in Adobe Photoshop. 
  • Always remember that computer monitors display everything in RGB format, so the image on the screen usually prints in slightly different tones, due to the different brightness of the screen, same goes if you just edit on your phone apps and taking photos with diffrent lights.
  • Unfortunately we will not change settings of our printer color settings. Final outputs always have unique result depends on what kind of paper, fabric or sublimated items that design been printed.
  • Pigment (Print & Cut): We use a laser and pigment ink-based inkjet printer. The main difference is that pigment inks and lasers are designed specifically for fade resistance and long print life. The usual home printer comes with Dye inks that are more likely to fade in a short period of time. However, where and how the image is displayed is also very important. Dye ink is usually brigther color than Pigment ink and so pigment ink is lil bit dull than dye inks. (We usually use for stationery or paper goods.)
  • Sublimation (Print & Press) Multi-color images are suitable for sublimation print. The inks merge in fabric, the cotton output gives you vintage looks and polyester fabric will give you vibrant color. Output prints will vary, the result is always unique for every sublimated blank items. (We usually use for polyester/satin fabric and all sublimated blank goods.)
  • HT Vinyl (Cut & Press): The durable and cheapest printing is 1-color vinyl, suitable for printing on almost any fabric but this technique does not work out in very small details. The vinyl print is on the top of the fabric. (We usually use for cotton fabic/textile goods)
  • Below is the color chart of HT Vinyl.


Mug Care Instructions

  • Wash on the top rack only. 
  • Avoid extra cycle options such as heated drying cycles, sanitize, and steam cycles. 
  • For longest-lasting results avoid scrubbing pads, heavily dyed detergents, and steel wool as this can damage the outer coating of the mug and the transferred image. 
  • Liquid, power, and “pod” detergents are safe to use. 
  • Hand wash with warm water or in a dishwasher*
  • Do not use steel wool, colored cleansing agents, or scrubbing pads.